Quick & Reliable service
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HHI's expect engineers will be dispatched to solve the problems immediately.
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Local service agent will make general troubleshooting for the matters.
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Qualified personnel of service agent take training course for troubleshooting
continuously and accompany with HHI's supervisors during installation stage.
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Through continuous training and cooperation with service agent as like this,
HHI will provide customer with satisfaction by instant troubleshooting.
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Qualified personnel of HHI will make training course for customer.
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Data control for eternal service
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HHI has kept the project drawing of actual manufactured dimensions with micro film & disk
back up and can provide customers with perfect after service.
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Service program
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Training at HHI Plant & Customer site
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HHI will provide the training at HHI Plant & Customer site for design concept,
maintenance & operation for Customer.
- Design concept
- The structure and parts of Presses
- The structure and parts of Line Automation
(Destacker, Sheet loader, Robot, Palletizer, Sheet packing etc.)
- maintenance
- Check sheet for maintenance
- Understanding of the control system
- Mechanical & Electrical troubleshooting
- Operation
- Interlocking between each equipment
- Trial during the shop test
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Pre-service after Production start
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HHI will arrange the periodical visiting by local service agent, and provide the
recommended spare parts.
- periodical visiting by local service agent
- Visual check
- Report of inspection check sheet
- Discussion on the status of Presses & Line Automation
- Report & checking of Press accuracy
- Report & checking of control system
- Spare parts
- HHI will submit the recommended spare parts list to Customer,
and Customer has the right of choosing the parts in the range of
the total amount of spare parts.
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We have started an Internet e-service system at www.hyundai-engine.com.
The system's purpose is to strengthen product sales and improve the availability
of product information on the Internet, achieving customer satisfaction.
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